Shipping & Returns

SHIPPING & DELIVERY METHODS
REFUND & RETURNINGS

SHIPPING

GREECE STANDARD MAIL

All orders within Greece are shipped by our company with TAXYDROMIKI.GR or courier company of your choice and will be delivered within 3-5 working days.

Orders to Cyprus are sent by Courier.

       *Shipping Hellas fees P/P:

  • Greece: €4.20 (0-2kg) Over 2 kilos + €1.80 per kilo.

  • Crete: €3.80 (0-2kg) Over 2 kilos + €1.00 per kilo.

     

  • ΓΕΝΙΚΗ ΤΑΧΥΔΡΟΜΙΚΗ ΑΕΕ
    (ΕΝΤΟΣ ΚΡΗΤΗΣ)
    Για αποστολη με παραδοση την επομενη εργασιμη, η χρεωση διαμορφωνεται στα 3.80€ μεχρι τα 2 κιλα βαρους. Για καθε επιπλεον κιλο, η χρεωση ανερχεται σε 1.00€.

     

  • ΠΟΙΟ ΕΙΝΑΙ ΤΟ ΚΟΣΤΟΣ ΑΠΟΣΤΟΛΗΣ
    Για παραγγελίες το κόστος αποστολής ανέρχεται στα €4.20.
    Το κόστος των μεταφορικών ενδέχεται να αλλάξει ανάλογα με το βάρος και το όγκος του δέματος. Οι άνωθεν τιμές αφορούν προϊόντα έως 2kg.

 

"Shipping Hellas" -option, 5-7-Day Delivery does not mean your order will be delivered 5 or 7 days from the time you place your order. Selecting either of these shipping options simply means that you will receive your order 5-7 days after your order has been verified and processed by our Order Processing Department.
 

For further questions regarding shipping, please call us on +30  2843 051270


 

RETURNINGS / REFUNDS
 

No returns are accepted beyond 10 days from date of purchase.

Orders placed in November and December are eligible for an additional 10-day return window (20 days max).
All returns are subject to approval after contacting the Mini By Line.com at +30 2843 051270 or by e-mail info@minibyline.com.

RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL BY OUR CUSTOMER SERVICE.

Our customer service will send you instructions on where and how to return your purchase for a refund of its purchase price. Please note that returns that do not include a Return Authorization Number on the Address Label, will be refused. Returns should be sent to:

MINI BY LINE / LINE KRISTIANSEN
ANALIPSI MAKRY GIALOY
STAYROHORI, 720 55  CRETE
GREECE


Shipping costs are not refundable except for defective items or items sent in error.
Defective items will be exchanged for the same items.
Defective returns that are found to be non-defective are subject to a 15% restocking fee.

DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED WITH THE PRODUCTS SHIPPED. ITEMS RETURNED WITHOUT THE ORIGINAL MANUFACTURER'S PACKAGING, OR DAMAGED PACKAGING MAY BE REFUSED OR RETURNED AND WILL BE SUBJECT TO THE RETURN POSTAGE COST.

All our products are sold with our 14-day guarantee against defects. Defective merchandise will be replaced at our discretion. We will gladly answer presale questions on any product but there are NO RETURNS on:
Used items, Food items, Magazine Subscriptions, Olympic Collectibles (pins, coins, etc.), Gold Jewelry, Gift Certificates, Flower Deliveries, Traditional Greek Costumes, and Media (Music CDs, Books, Videos, DVDs).

All non-defective, unopened returns are subject to a 15% restocking fee.

All returns are subject to the following:
Shipping, insurance, and handling charges are not refundable.
It is recommended that returns are shipped insured, as Mini By Line.com assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us.
Your purchase must be returned with shipping pre-paid.

Returns for refund will void all discounts and promotions that were applied at the time of order based on order contents and totals. If a free shipping option was used, shipping costs will be deducted from the refund.

All products must be in "as-new" condition, and in original packaging.

 

 

RETURNS OF ORDER

If a backordered item is cancelled, Mini By Line.com will refund the difference in shipping charges from the items shipped and the freight charged.

 

Shipping charges are non-refundable.

Mini By Line.com reserves the right to ship packages "best way" according to the shipper's delivery schedules.

Note: Please keep in mind that our distribution centers do not process or ship orders on weekends and/or holidays.

You can also return a product to our online store:

MINI BY LINE / LINE KRISTIANSEN
ANALIPSI MAKRY GIALOY
STAYROHORI, 720 55 CRETE
GREECE


Before delivery - Cancellation is possible by two (2) ways:

 

By phone +30 2843 051270 between 10:00-17:00, Monday to Friday, Saturday 10:00-13:00
You can also cancel by sending an e-mail to order@minibyline.com within 24 hours from sending your order. To avoid any confusion, please add your order number to your cancellation.

NOTE! All cancellations recieved by e-mail will be handled by our staff and cannot be answered direct. You can, if needed, contact us from our support by clicking the round chat icon on the right of screen.

Mini By Line .com do not cover any further cost(s) for returnings.

Any extra shipping charges are non-refundable.
 



ORDER CANCELLATION

Any order submitted through this website, if in stock, will ship immediately and cannot be cancelled. If the item is not in stock the order may be cancelled within seven(7) days from the date of purchase at the request of the client by sending an e-mail to info@minibyline.com. Charge backs from credit card issuing banks are subject to the above policies.

Note: Please keep in mind that our distribution centers do not process or ship orders on weekends and/or holidays.



 

ORDER ACCEPTANCE POLICY

 

Your e-mailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Mini By Line .com offers products that may originate overseas and are subject to currency fluctuations, and shipping delays.
As a result, item availability, shipping schedule, and prices are subject to change at any time, without notice.

Mini By Line .com reserves the right to limit quantities, and to decline the acceptance of any order for any reason. Mini By Line .com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item and refund the purchase price for the undelivered items.

 

All orders placed will be thoroughly researched before shipping, in accordance with the policies set by Mini By Line .com Credit and Fraud Avoidance Department (PayPal).
Mini By Line .com may require additional information and/or verification before accepting and processing any order.

 

Mini By Line .com urges you to confirm your purchase and personal information before submitting any orders.